Last updated: 10 September 2024

Introduction

Welcome to India Rasoi (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make reservations, or interact with us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect
We may collect and process the following types of personal data:

1.1 Information you provide directly:

Personal Details: When making a booking or contacting us, you may provide personal information, such as your name, email address, phone number, and any dietary preferences or allergies.
Payment Information: If you make a purchase or booking, we may collect payment details, such as your credit card number and billing information.
Contact Information: If you subscribe to our newsletter or fill out a contact form, we may collect your email address and name.
1.2 Information collected automatically:

Website usage data: When you browse our website, we automatically collect technical information such as your IP address, browser type, device information, and pages visited.
Cookies: Our website uses cookies to enhance user experience. For more details on cookies, see our [Cookie Policy].
2. How We Use Your Information
We use the personal data we collect for the following purposes:

To provide services: To manage your reservation, respond to inquiries, and fulfill your requests.
Processing payments: To handle payments and ensure security during transactions.
Marketing communications: If you opt-in, we may send you promotional offers, updates, and newsletters. You can opt out at any time.
Website improvement: To monitor and analyze website performance, troubleshoot technical issues, and enhance user experience.
Compliance: To comply with legal obligations, such as maintaining records for tax or audit purposes.
3. Legal Basis for Processing
We process your personal data under the following legal bases:

Contractual necessity: To fulfill our contract with you, such as processing your reservation or handling payment.
Legitimate interests: For our legitimate business purposes, such as improving our website or conducting marketing activities.
Consent: Where you have provided consent, such as subscribing to our newsletter. You can withdraw your consent at any time.
Legal obligations: When necessary to comply with the law, such as record-keeping for tax purposes.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

Service providers: We may share your data with third-party service providers who assist with payment processing, reservations, marketing, or website hosting.
Legal purposes: If required by law or in response to legal requests (e.g., court orders, government inquiries).
Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

Bookings & inquiries: Data associated with reservations will be stored for [insert retention period] after the reservation date.
Marketing: We will retain your contact details for marketing purposes until you opt out or unsubscribe.
6. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:

Access: You can request access to your personal data and obtain a copy of it.
Rectification: You can ask us to correct any inaccuracies in your personal data.
Erasure: You can request the deletion of your personal data in certain circumstances.
Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.
Objection: You can object to our processing of your data for marketing purposes or based on legitimate interests.
Data portability: You have the right to request that your data be transferred to another service provider.
To exercise any of these rights, please contact us at [Contact Email].

7. Security
We are committed to ensuring that your personal information is secure. We use technical and organizational measures to safeguard your data, including encryption, secure servers, and restricted access to sensitive information.

However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links
Our website may contain links to other websites operated by third parties. If you click on these links, you will be directed to the third-party site. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies.

9. Changes to this Privacy Policy
We may update this privacy policy from time to time in response to changing legal, regulatory, or operational requirements. Any changes will be posted on this page, and we encourage you to review the policy periodically.

10. Contact Us
If you have any questions about this privacy policy or your data protection rights, please contact us at:

India Rasoi
12 Main Parad
Chorleywood
WD3 5RB
Email: Reservations@indiarasoi.co.uk
Phone: 01923987143
For more information on how we use cookies and tracking technologies, please refer to our [Cookie Policy link]